Responsible Gaming: Safety, Control & Player Protection
1. Our Commitment to Player Welfare
At New88, we believe that online entertainment should always remain a positive experience. While the majority of our members participate for fun, we recognize that for a small minority, gaming can become a challenge. Our Responsible Gaming policy is designed to minimize the negative impacts of problem gambling and to foster a safe, transparent, and supportive environment for all.
2. Maintaining Control
To ensure your experience remains enjoyable and under your control, we recommend the following principles:
- Entertainment Only: View gambling as a form of leisure, not a primary source of income or a way to pay off debts.
- The "Loss Limit" Rule: Only wager amounts that you can afford to lose without affecting your daily life or family responsibilities.
- Avoid "Chasing" Losses: Never attempt to recover lost funds by increasing your stakes; this often leads to further losses.
- Time Management: Keep track of the time and money you spend daily. Balance your gaming with other social and professional activities.
3. Identifying the Problem: Self-Assessment
If you are concerned that gambling is negatively impacting your life or the life of someone you know, ask yourself these questions:
- Do you gamble to escape from boredom, sadness, or stress?
- Have you ever lied or stolen to get money for gambling?
- Has anyone ever criticized your gambling habits?
- Do you stay away from work, family, or friends to gamble?
- After a loss, do you feel an urgent need to play again to "win back" the money?
- Have you ever felt despondent or even suicidal because of gambling losses?
If you answered "Yes" to several of these questions, you may be facing a gambling problem. Please seek professional support immediately.
4. Professional Support Resources
New88 partners with international organizations to provide help to those in need. You can contact these specialized services for free, confidential advice:
- Gamblers Anonymous (GA): A global fellowship of individuals who share their experiences to help others recover. Visit www.gamblersanonymous.org.
- Gambling Therapy: Provides support and counseling for anyone affected by gambling. Visit www.gamblingtherapy.org.
- Official Hotline: For immediate support from the New88 team, call our dedicated line: +84 704 9999 88.
5. Protection of Minors (Under 18)
It is strictly illegal for anyone under the age of 18 to open an account or participate in gaming at New88.
- Strict Verification: We perform random age checks and monitor payment methods for signs of underage use.
- Zero Tolerance: Any account found to be operated by a minor will be permanently closed, and all funds may be forfeited or reported to the relevant authorities.
6. Parental Control Tools
We encourage parents to use filtering software to prevent minors from accessing gambling content on shared devices. Recommended tools include:
- Net Nanny: www.netnanny.com
- CYBERsitter: www.cybersitter.com
